Terms of service

1. Acceptance

By creating a Fairly account or otherwise using Fairly's website or app, you agree to these terms of service. If you do not agree, do not use Fairly.

2. Account eligibility

• You must be at least 18 years old.
• You must reside in the United States (Phase 1 launch geography).
• One account per person. We use your email, phone number, payout account and other signals to detect duplicate accounts.
• You must provide accurate account information and keep it current.

3. Acceptable use

You agree not to:

• Misrepresent your profile attributes to inflate earnings.
• Use bots, scripts, or other automation to interact with Fairly.
• Attempt to access another user's account or data.
• Submit fake, altered or someone else's receipts or invoices, or any other fraudulent wallet activity.
• Interfere with the operation of Fairly or attempt to reverse-engineer its security mechanisms.

We may suspend or terminate accounts that violate these rules. Where fraud is involved, we may also reverse wallet credits or withhold cash-outs.

4. Wallet and cash-out

• Before your first cash-out. Your available balance must be at least $10, your email address and phone number must be verified, and your account must be at least 30 days old. Credits build up from day one.
• Limits. Up to 2 cash-outs in any 7 days, 5 in a calendar month, and $1,000 in total in a calendar month.
• Cash-outs during the beta. During the beta, cash-out amounts may be limited, and larger cash-outs may be reviewed before they're sent. Your balance stays in your wallet.
• How you're paid. Cash-outs are sent through PayPal. There are no withdrawal fees; Fairly absorbs processing costs.
• Review. Some cash-outs are held for a manual review before they're sent, for example larger amounts or ones our fraud checks flag.
• Pending vs. available. A new credit is pending until it clears, and only available credit can be cashed out. Receipt, invoice and survey rewards clear in about a day; monthly check-in and research-session rewards are available right away; sponsored-offer rewards clear in 7 days; cash back from shopping is credited once the store confirms the purchase, which can take several weeks, and is then held for 30 days.
• Failed or unclaimed payouts are reversed. If a cash-out fails (for example, an invalid PayPal address), or PayPal returns a payment that was never claimed, the amount is returned to your balance.

5. Beta

Fairly is in an invite-only beta. During the beta, features may be added, changed or removed, and some may not work as intended. Cash-outs are limited as described in section 4. If a change affects your data or your money, we will tell you before it takes effect.

6. Charity commitment

Fairly commits to allocate 15% of its annual profit — net revenue less operating expenses, floored at $0 in a year with no profit — to user-selected charities. The pool is calculated after the fiscal year closes and split across charities in proportion to the qualifying activity each user contributed and the charity each of them had selected across the relevant periods of the year. Disbursement is annual. Fairly publishes the revenue, operating expenses, resulting pool, and per-charity disbursements in an annual report. Fairly does not maintain a per-transaction charity ledger and does not represent a per-user charity total during the year.

7. Intellectual property

Fairly, the Fairly wordmark, the icon mark, and all related materials are owned by Fairly. You may not use Fairly trademarks without our written permission, except for approved press use governed by our press kit.

8. Limitation of liability

Fairly is provided on an "as is" basis. To the maximum extent permitted by law, Fairly is not liable for indirect, incidental, or consequential damages arising out of your use of the service. Our total liability for any claim arising under these terms is limited to the amount you have earned through Fairly in the preceding twelve months, or $100, whichever is greater.

9. Dispute resolution

Any dispute arising under these terms will first be addressed via good-faith negotiation. If that fails, disputes will be resolved through binding individual arbitration in Utah, except where prohibited by law. You retain the right to bring small-claims actions in your local jurisdiction.

10. Changes to these terms

We will email every account holder at least 14 days before a material change to these terms takes effect. The email says what is changing and the date it takes effect. Until then, this page links to the new version. If you create your account after a change is announced, we email you about it right away.

When the change takes effect, we will ask you to accept the updated terms the next time you use Fairly. If you don't agree, you can delete your account at any time, including before the change takes effect. Continued use of Fairly after a change takes effect constitutes acceptance of the updated terms.

Changes that aren't material — for example, fixing a typo or making a sentence clearer without changing what we do — take effect when we post them, without an email.

11. Termination

You can close your account at any time: in your account settings, choose Delete your account. We may suspend or close accounts that violate these terms. If we do, we will pay out any balance that meets the cash-out requirements in section 4, subject to fraud review.

12. Contact